Chief Product Officer work
Growth strategy work
Product management philosophy
Johnny Quach
I’ve had a colorful career
MotorK.ai _ CPO + CMO
Nov 2024 - Present
- AI-pilled the entire company. Led AI-native training across the entire organization. Built the internal AI strategy around an intelligence layer that enables agents to automate more work and increase operational leverage.
- Launched MotorK.ai (previously Motork.io) rebuilding our brand to focus entirely on enabling AI for dealerships. Building a new growth story for the public markets.
- Rebuilt entire product portfolio to be become AI native products without alienating existing customers. Core offerings include Agentic CRM, AI query Centralized Data platform, AI reports, ML powered after-sales outbound marketing.
TrueCar _ Product, Marketing, Technology
Jun 2023 - July 2024
- Led 150 people across Product, Technology, Marketing, and Analytics, managing $60m annual marketing spend.
- Reduced CAC materially in the first 60 days while increasing conversion rate by 30% on the most expensive channels.
- Removed $7m in unnecessary SaaS and product bloat while rebuilding Product, Analytics, SEO, CRM, and Paid Performance teams.
Hostelworld _ CPO + CMO, Managing Director Portugal
Feb 2020 - Nov 2023
- Turned a 27 year old Online Travel Agency (OTA) into a In-Real-LIfe (IRL) social app.
- As CPO, CTO, and CMO I managed Product, Engineering, Data analytics, Marketing, Paid Performance, Growth, Engineering, and Mobile.
- Survived covid as a travel company and came out with 10 year high revenue.
AirHelp _ Chief Product Officer
Feb 2017 - Feb 2020
- Scaled a Y Combinator company small and unprofitable to big and profitable.
- Increased conversion rate a lot.
- Added a lot of new revenue lines.
Rocket Internet SE _ Director of Product
Apr 2015 - Mar 2017
- Decision-maker for product, marketing, and engineering across new venture launches.
- Launched three ventures in three countries within the first six months.
- Built and scaled Rocket's internal platform, SkyRocket, to support multiple ventures and migrate mature businesses.
Match.com _ Senior Product Manager
May 2013 - May 2015
- Owned communication, onboarding, profile, and matching metrics across 29 niche dating sites with 600k paid members and $125m annual revenue.
- Grew registration by 12% and conversion by 7% through progressive signup and real-time validation.
- Led landing page redesign that increased registrations by 18% and Day 0 conversion by 20%.
- Launched Commonalities feature, generating an 11% lift in refund-adjusted cash.
Unison _ Co-founder
May 2011 - May 2013
- Shipped Yunio, a China-based cloud storage product, reaching 10k users in two months.
- Launched Spark!, a mobile messaging product with voice, walkie-talkie, text, and location-based buddy features.
- Launched Elephant Album, a social photo albums sharing app, allows for friends and families to share photos to shared albums. Scaled to 4m users and was shut down by the local Chinese police.
Poker _ Professional Poker Player
Mar 2011 - Oct 2013
- I beat poker online and offline professionally for about 2 years.
- I played roughly 170 hours a month and was making 10 big blinds per hour. If you're a poker player you'll know what that means.
- My coach was multiple bracelet winner Bryce Yockey.
Iconmobile _ Lead Art Director
Oct 2009 - May 2011
- Led visual design for Softcard, the mobile wallet backed by Verizon, T-Mobile, and AT&T.
- Directed cross-functional creative work across platform strategy, social, campaigns, mobile apps, websites, and brand innovation.
- Created brand and ROI-focused work for BMW, Mercedes, Porsche, Kodak, Microsoft, Xbox Live, and Windows Phone.
- Pitched and developed concepts directly for Visa, Palms Casino, Xbox, and Kodak.
Verum Brand _ Founder
Jun 2007 - Jan 2009
- Founded a transparent clothing brand with two friends before Silicon Valley became interested in fashion.
Roxy _ Graphic Designer
2004 - 2005
- Designed graphics and fashion for Roxy surf. If you were under 30 years old and female between 2003 and 2004 you probably wore my work.
- Handled trend identification and product development for more than 100 garment pieces.
Mile High Comics _ Comic Book Guy
Oct 1997 - May 2003
- Worked at one of the first companies in the world to sell comic books online.
- Was a buyer of hard-to-find comic books and manager of Magic: The Gathering tournaments.
- The business was generating $3M-5M in annual revenue when Amazon expressed acquisition interest but the founder turned down the offer. If he took the offer he would be $200M richer today.